Refund Policy

This Refund Policy explains how cancellations and refunds work for paid CompanyTracker subscriptions. Payments are processed by our reseller and merchant of record, Paddle (Paddle.com), and refunds are issued through Paddle to your original payment method.

1. Free tier & trials

You can create a workspace and explore the free tier without any payment. Where a free trial is offered, you will not be charged until the trial ends; cancel before it ends to avoid being charged.

2. 14-day money-back guarantee

If you are not satisfied with a paid subscription, you may request a full refund within 14 days of your initial purchase. Contact us at povstalez@gmail.com with your account email and we will arrange the refund through Paddle.

3. Renewals

Subscriptions renew automatically. You can cancel at any time from your billing page; cancellation stops future renewals and your plan stays active until the end of the current paid period. Because you keep access for the period already paid, renewal charges are generally non-refundable after the 14-day window, except where required by law. If a renewal charge was clearly unintended (for example, you cancelled but were still billed), contact us and we will make it right.

4. How to request a refund

• Email povstalez@gmail.com from your account email, or use the contact details on your Paddle receipt.
• Tell us your account email and the charge in question.
• Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank or card issuer.

5. Statutory rights

Nothing in this policy limits any non-waivable refund or cancellation rights you may have under the consumer laws of your jurisdiction.

6. Contact

Questions about billing or refunds: povstalez@gmail.com.